Microsoft reports prolonged outage affecting Outlook, Teams, OneDrive and Copilot

GG Brief Editorial Desk · AI-assisted, source attributed

IGN reports Microsoft acknowledged a global systems outage that for more than 12 hours has affected access to Outlook email, Teams messaging, OneDrive documents, and the Copilot AI tool. The company said it observed elevated load across multiple regions and that initial repair attempts were "not taking as expected." IGN adds that Xbox services were not believed to be offline. Microsoft posted status updates on X/Twitter while it continued identifying causes and working on fixes, according to IGN.

• What happened: IGN reports Microsoft acknowledged a global systems outage impacting access to Outlook, Teams, OneDrive, and the Copilot AI tool, with user reports spanning more than 12 hours.
• Why it matters: IGN reports Microsoft said the outage involved "elevated load across multiple regions" and that its initial changes to improve serviceability were "not taking as expected," indicating ongoing repair attempts.
• Context: IGN reports that, during the outage, Xbox services were not believed to be offline and that Microsoft posted updates on X/Twitter while investigating the issue.
• What next: IGN reports Microsoft was continuing to identify causes and apply fixes; no resolution time or confirmed restoration was reported in the evidence.