gaming

Smilegate to run Lost Ark's Western servers as Amazon exits MMO support in 2027

Amazon Game Studios will stop supporting Lost Ark's Western servers from 2027, ending its role in the game's Western live service. Smilegate will take over operation of those Western servers and handle ongoing service for players in North America and Europe. The change follows Amazon's broader retreat from MMO development and shifts responsibility for updates, support and hosting away from Amazon. This matters because Western players' accounts, updates and customer support will be managed by a different company starting in 2027.

• Amazon Game Studios will end support for Lost Ark Western servers beginning in 2027.
• Smilegate will assume operation and responsibility for Lost Ark's Western servers (North America and Europe).
• The handover reflects Amazon's strategic retreat from MMO development and live-service publishing.
• Western players will see updates, customer support and server hosting responsibilities moved from Amazon to Smilegate starting in 2027.