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Steam grants full refund to Battlefield 6 player after Rush mode removed

A Battlefield 6 player who logged 470 hours secured a full refund from Steam after EA quietly removed the Rush mode from Quickplay. The player said they were upset by the change and sought reimbursement. The refund shows Steam will sometimes make exceptions when a core game mode is removed, a development that could affect player expectations and publisher decisions.

• Player had 470 hours logged in Battlefield 6 before requesting a refund
• EA removed the popular Rush mode from the game's Quickplay rotation
• Steam issued a full refund to the player despite the high playtime
• The decision indicates Valve may allow refunds when significant in-game modes are removed, potentially influencing consumer and publisher behavior